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SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub, White, 720p ,Motion Only

4.3 4.3 out of 5 stars 9,014 ratings

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This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device

Purchase options and add-ons

Brand SAMSUNG
Model Name Samsung SmartThings Hub 3rd Generation
Connectivity Technology Wireless, Wired
Special Feature Motion Sensor

About this item

  • Connectivity: Wirelessly connect and control a wide range of compatible smart devices from 40+ partner brands, including voice assistants, lights & switches, speakers, cameras, sensors and more
  • Home Automation: Teach the hub your Good Morning, Goodbye, Goodnight, and other routines to automatically turn devices on or off throughout the day
  • 24/7 Monitoring: Receive app alerts from connected devices when there’s unexpected activity in your home. Material: Plastic. Range (feet) - 50-130 feet
  • Voice Controls: Use voice commands to control connected devices using SmartThings and the Google Assistant
  • Improved DIY Solution: Improved guided on boarding for easier setup. Hub connects with Wi-Fi so does not need to be connected to an Ethernet cable
  • Compatible with previous versions of SmartThings Sensors and Outlets
  • Download new SmartThings (Samsung Connect) app for initial set-up. (Tip: You can still use SmartThings Classic app once initial setup is completed)

Customer ratings by feature

Easy to install
4.3 4.3
Motion detection
4.1 4.1
WiFi signal
4.0 4.0
Alexa integration
4.0 4.0

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Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
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SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub, White, 720p ,Motion Only


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Product Description

Connect wirelessly with a wide range of smart devices and make them work together. Monitor and control connected devices in your home using a single SmartThings app for your Phone Automate connected devices in your home and set them to turn on or off when doors are opened, as people come and go, and much more.

Important information

Wattage

3 watts

Customer reviews

4.3 out of 5 stars
4.3 out of 5
9,014 global ratings

Customers say

Customers like the SmartThings Hub, describing it as a remarkable and good home automation hub. However, some customers dislike the support and have different opinions on quality, ease of setup, connectivity, value, ease to use, and Alexa integration.

AI-generated from the text of customer reviews

101 customers mention74 positive27 negative

Customers like the SmartThings Hub. They say it's a good, usable hub with an attractive app. Some customers mention that the interface looks good, but others say that the reliability of the product needs to be improved.

"...This hub is absolutely remarkable. Now that I have it, I plan to go crazy adding more sensors all over my home...." Read more

"...PROS: Easy, widely compatible, super coolCONS: Does not work with SONOS. Can give random “offline” message when not offline." Read more

"...Also a big FU to Samsung for the poor naming of the hub...." Read more

"...While the Smartthings iOS app is much nicer looking, there I wish it included more options in terms of if this then that type of controls without..." Read more

638 customers mention376 positive262 negative

Customers are mixed about the quality of the security camera. Some mention that it works well, while others say that it doesn't work correctly. Some say that the device handlers and SmartApps already don't operate under the new app, and the suggested solutions don''t make sense.

"...Pairing their sensors were immediate. Everything has been working perfectly, as expected...." Read more

"...both the bedroom thermostat and the bedroom light and Alexa could not turn on the lights...." Read more

"...Now the hub is set up, it's working great with my KeyWe lock so far...." Read more

"...So far so good. It works a lot better with the iPhone than it did years ago as well. I’m happy!!!" Read more

391 customers mention261 positive130 negative

Customers are mixed about the ease of setup. Some mention that the interface and setup was a snap, while others say that it was difficult to set up and would not pair to their GE. The add process was easy enough, but some say that manual setup also doesn't work. The email confirmation process was convoluted and confusing, and the apps have a bit of a learning curve.

"...Setting up the hub was effortless. Pairing their sensors were immediate. Everything has been working perfectly, as expected...." Read more

"...The second one I bought was very easy to install and it took me about 15-20 minutes to configure all the the smart switches in the house..." Read more

"The SmartThings app for Android is what made this product so difficult to set up...." Read more

"...only about a quarter the size and the light is visible but still very unobtrusive, unlike the Wink hub that tried its best to emulate the surface of..." Read more

365 customers mention117 positive248 negative

Customers are mixed about the connectivity of the product. Some mention that it can directly connect to it and is not reliant on a network. They also appreciate that the hub can connect via WiFi, provides a really nice app to set schedules, set up zones, and integrates with Microsoft Cortana. However, others say that some sensors had difficulty maintaining a connection to the Smartthings Hub.

"...I could not get the hub to synch with the phone using the scan feature, I kept getting a black screen that said unable to login to Samsung account,..." Read more

"...Pros:Integrates with Microsoft Cortana, so you can use your computer for voice commands if you like, or spend $39.00 and buy the Microsoft..." Read more

"...years ago and it was so difficult to set up and would not pair to my GE light switches or any of my devices...." Read more

"...There have been two major outages and random flakiness on average of once every week/week and a half...." Read more

134 customers mention49 positive85 negative

Customers are mixed about the value of the security camera. Some mention that it's a great product for the price, while others say that it was a waste of time and money.

"...These gadgets are relatively cheap so don't expect top notch service behind you...." Read more

"...There are so many features for the low price, you cannot go wrong with SmartThings!..." Read more

"...Samsung is not worth the frustration and wasted time.Addendum: Think my problems are unusual? Read the forums on SmartThings.com...." Read more

"Samsung SmatThings Hub 3 and the related app have been a frustrating waste of time...." Read more

54 customers mention28 positive26 negative

Customers are mixed about the ease of use of the security camera. Some mention that it's very customizable for the tech savvy, with programming options that are about the same. They also say it has tons of features, is reliable, and easy to set up and use. However, others say that they were not able to add any new devices and that it was challenging to had devices to it.

"...Programming options are about the same, just wish there was a history event log...." Read more

"...There are only 3 hub types listed during setup and it takes about a minute to fail if you choose the wrong one..." Read more

"...More conditions and actions are possible. That has allowed me to do a lot more, and do it much more efficiently...." Read more

"...The tech is just not mature enough for this. Maybe in ten years...." Read more

48 customers mention24 positive24 negative

Customers are mixed about the Alexa integration of the security camera. Some mention that it is very reliable and the integration has been nearly flawless, while others say that it's not 100% with some devices and does not work with Alexa Echo Dot.

"...It integrated with my Ring doorbell so I didn't need to buy an additional motion detector... Very good app!..." Read more

"...Basically full control of your phone. Audio, camera, photos, contacts, etc...." Read more

"...The Google voice integration with Google Home works great, better than it did with Wink...." Read more

"...So the out come is, you do not know the WAN MAC address until you see it announced." Read more

50 customers mention3 positive47 negative

Customers are dissatisfied with the support provided by the seller of the security camera. They mention that the support is horrible, useless, and unclear. Some customers also report issues with the migration process and the lack of responses to support requests. Overall, customers are disappointed with the lackluster support provided.

"...And some of the custom automations are not available...." Read more

"...Can't go any higher because the OoB experience was so poor.I cannot get the app to add the hub. I have the green/red blinking light...." Read more

"Overall Unstable. Price is good if it worked consistently. I am a new user of smartthings. I bought this hub and a few of the smartthings devices...." Read more

"...With the poor service and lack of development for the past two years of the WInk ecosystem, this was the straw that broke the camels back...." Read more

I miss my Wink Hub
3 Stars
I miss my Wink Hub
I thought it was time to replace my Wink hub and I read reviews that this Smart Things was the best.Cons:- Lutron Caset wall switch worked fine with Wink, no problem connecting. SmartThings wants me to login to Lutron. Lutron wants me to purchase a $100 bridge to talk to my single Caseta switch- Schlage Touchscreen Deadbolt using Z-wave. Set up with Wink was a snap. The wink app allowed me to add & remove user codes.SmartThings only lets me lock and unlock the door. I travel a lot and have someone watch the house. It was nice to remotely be able to program user codes. Also, connecting to the lock first required a Z-wave exclusion step.- Rachio Sprinker controller. Rachio provides a really nice app to set schedules, set up zones, etc. SmartThings just lets you turn zones on or off. I'm never going to use SmartThings for the Rachio.- GE Link Bulbs - work okay with both hubs. I just feel that Wink overs a bit more here in control.- Honeywell Thermostat - works okay with both Wink and SmartThings- Kasa plug in outlets. Never tried with Wink, they work ok with SmartThingsin general the Wink app provided way more functionality. SmartThings gives you a pretty and simple interface to your devices.I'm seriously thinking about coughing up the Wink $5 per month fee. I just don't know how much longer Wink will be in business.I must be missing something because so many people like SmartThings hub. I kind of feel like moving from Wink to SmartThings I've dumbed myself down.This is just day 2 with the SmartThings hub. I might get to like it.Photos: Schlage lock control Wink vs SmartThings
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Top reviews from the United States

Reviewed in the United States on July 26, 2019
14 people found this helpful
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Reviewed in the United States on November 24, 2019
3 people found this helpful
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Reviewed in the United States on June 30, 2019
One person found this helpful
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Top reviews from other countries

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Hector Jaime Obregon
5.0 out of 5 stars Funciona como se promete en Mexico
Reviewed in Mexico on January 28, 2019
17 people found this helpful
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JUAN CARLOS R
5.0 out of 5 stars funciona al 100%
Reviewed in Mexico on June 3, 2019
Amazon Customer
1.0 out of 5 stars Dissappointing
Reviewed in Australia on September 24, 2020
Adrián Fonseca
4.0 out of 5 stars Buen hub integral para ecosistemas inteligentes grandes.
Reviewed in Mexico on July 19, 2019
Carlos Chacon
5.0 out of 5 stars Si sirve en México
Reviewed in Mexico on January 22, 2019
19 people found this helpful
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