As a current T-Mobile customer, I’ve been eyeing this product for a while. The $335 price tag on the T-Mobile website for this MIFI device, though, is a bit tough to swallow. But when I saw this incredible price of $200 via this Amazon retailer, I decided to pull the trigger.
This review is not about the unit itself. You can find a well-written and very positive review on this product at PC Mag’s website. Just google “T-Mobile Inseego 5G MiFi M2000 Review – PCMag” to find it. And, this review is not a comparison between the Inseego MIFI device at T-Mobile vs the Inseego MIFI device sold through Verizon. Both, in fact, are pretty identical. The only comment I will make about these two Inseego MIFI offerings is that, IMHO, T-Mobile offers better long-term value. Although you can readily find the Verizon Inseego device for $200, T-Mobile currently offers access to a more expansive 5G network, and the $50/mo for 100GB plan can’t be beat.
But that’s not why you’ve come to read this review. I think what you, the reader, is asking yourself is this: Is This the Real Deal?
The answer is … YES!
I know this because I used to have this same product when it first came out at T-Mobile (right after they merged with Sprint) and took it for “test drive” before returning it. I returned it and cancelled the MIFI plan back then because I came to the conclusion that I didn’t really have enough use (100GB after all) for it and I thought then (as I still do now) that $335 is pretty expensive. But my needs have changed since then and I think that having this portable MIFI device would indeed be beneficial: My car has an infotainment system that requires wifi to stream music/movies; I find myself on the road more for work and need reliably accessible wifi wherever I may be to connect my laptop to the internet; I’ve invested in a cloud-based dashcam which needs a steady wifi connection wherever so that I can access the dash cam remotely on those instances when my car and I are separated. My phone’s hotspot and the allocated 40 GB of hotspot of data can only do so much for me. So, I’m glad devices like this exist.
Here are some things to note.
1. Because this purchase includes the T-Mobile sim card, all you really need to do to activate the MIFI device is to contact T-Mobile customer service. I find that the way to avoid any possible “service fees” and to be able to do it in the comfort of your home is to download the T-Mobile app on your phone and to contact them through the app.
2. It’s probably best to activate when you have a lot of down time (like one night around 10p) because in a best case scenario, I think you would want to budget 2 hours for the T-Mobile online customer service rep to actually go from start to finish in activating it. Hoo-boy. I think that the lengthy interaction may be due to the customer service rep likely not having a lot of experience in activating a MIFI device not purchased through T-Mobile (they’ll need to obtain verifications; check the IMEI number; ask about the Sim Card; etc…) … or they may be servicing several calls simultaneously.
3. Honestly, the fastest way to purchase and activate is to just do it via their website. Once you input the required information, T-Mobile will send you the MIFI device that’s ready to go. But that’s the $335 way.
4. Be forewarned on a potentially long online conversation. But, we’re talking about $200 vs $335. I guess you’ll have to ask yourself if your patience for answering questions over the course of two hours is worth saving $135.
5. To help expedite your online interaction, you’ll want to take a photo of the screen that shows the IMEI number (MENU > About). BTW, what you’ll also see on this screen along with the IMEI number is a field for “Wireless Number”. That’ll be blank until T-Mobile sets up your account.
6. You’ll also want to take a close-up picture of the included Sim Card (with all of the numbers). When you speak with customer service via your phone, the chat line allows you to attach pictures. So, you’ll want to send to them a pic of both the IMEI number and the info on the Sim Card. That will help them speed up the activation process a bit. After all, they are just going to ask you for that info anyway.
7. Once everything has been completed, the MIFI device will then turn “ON” about 2-3 hours later.
So, yes, 5 stars. It’s the same device that you would otherwise get on the T-Mobile website. It is the Real Deal.
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This Item  INSEEGO M2000 5G MIFI WiFi-6 Ultimate Hotspot T-Mobile Including a T-Mobile 5G SIM Card & SIMBROS SIMKEY New in Box Complete All OEM REG Price 349.99 |  |  |  |  |  | |
| Price | $96.99 | $121.69 | -6% $489.00 List: $519.00 | -14% $299.99 List: $349.99 | $159.99 | -6% $169.99 Typical: $179.99 |
| Delivery | Get it as soon as Monday, May 20 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 |
| Customer Ratings | ||||||
| Value for money | ||||||
| Tech Support | ||||||
| Battery life | ||||||
| Easy to use | ||||||
| WiFi signal | ||||||
| Sold By | SIMBROS AMERICA | Jetpack Stallion | GL Technologies | GlocalMe | Roam WiFi | GlocalMe |
| connectivity tech | Wi Fi, 5G | LTE, Wi-Fi, USB | 5G | Wi-Fi | LTE | Wi-Fi |
| number of ports | — | — | 2 | — | 1 | 1 |
| data transfer rate | — | — | 3000 megabits per second | 2.5 gigabits per second | 150 megabits per second | — |
| wireless standard | 802 11 A | 802 11 A | 802 11 AX, 802 11 AC, 802 11 B | infrared | 802 11 AC, 802 11 B, 802 11 N | 802 11 A, 802 11 B, 802 11 G, 802 11 N, 802 11 AC |
| frequency band class | quad band | dual band | — | dual band | dual band | single band |
| frequency | 120 GHz | 120 hertz | 5 GHz | 5 GHz | 5 GHz | 2.4 GHz |
Reviews with images
Device is USED not NEW…but works well
Despite the writing on the advertisement of the device on Amazon the device was clearly in used condition. All the parts were inside but so were fingerprints, some type of dried sauce on the screen and a used SIM. The device had not even been reset and had 10 alerts for previous users dating back almost a year. Given the condition of the device it should have been sold at the refurbished price.As I describe my experience and set up you should know I am a full time RVer and I work from home…wherever that may be. I tend to travel 6-7 months out of the year to some pretty remote places. I usually just use my phone and tablet hotspots which means I usually have to rotate my connections on all my devices as I switch hotspots. In addition I also use AT&T for my cellular service. I was hoping that this T-Mobile hotspot would help me reduce the number of times I have to switch hotspot connectivity. I also hope it will help me get better reception where AT&T has limited service.So now…on the plus side, I was able to get the device reset to factory settings and started service immediately after visiting a T-Mobile store. I paid $35 to add the device to my daughters existing plan and another $55 for the monthly 100GB plan with no contact.In addition I was able to change the network name on the device with my preferred SSID and password as well as other things such as alerts, sleep, and gps settings. Using the web interface via the my.mifi option is very easy.I especially like that I was able to connect the hotspot device to my TP-Link router using a Belkin USB-C to Ethernet device. As such my primary PC which is connected with Ethernet cable to my router sees a hard connection. Likewise all my other devices such as printers, smart lights switches and smart tvs all just still point to my router.Fortunately I have not needed to use tech support so can’t rate them with anything other than an assumed 3 stars.I will update my review if things go awry. In the meantime I hope that the vendor will reduce and recompense me for the price I paid for a “new” device when this one was clearly a “used” device.UPDATE: The Belkin USB-C to Ethernet adapter when plugged in only showed up as draining the device since it also had an output C port. There I had to replace it with a straight BENFEI USB-C to Ethernet adapter.
