I received the 12' x 9' net and found it to be of excellent quality and very simple to set up. I have purchased Bow Net products in the past, and I will no longer be buying from them, as this net rivals their products at a fraction of the cost. I see absolutely nothing to justify spending more.
In addition to having a great product, their customer service is another reason to feel comfortable with your purchase. A week after setting up my net, I backed over it with my Jeep, which damaged one of the bottom frame pieces. I contacted their customer service with an explanation of what happened, a receipt,and images of the damage. Anna Audler replied quickly and told me that they would be sending the new part out immediately and at no charge for the part or the shipping from CA to NJ. They made it such a nice experience, but it gets even better.
After receiving the replacement part, I realized that I asked for the wrong piece. I again reached out to Anna and she, without hesitation, agreed to send me another part at no charge. She was so nice about, that I felt guilty for making the mistake and even offered to pay for the part and the shipping, which she declined.
A true test of a company is when something goes wrong and how they handle it. This was not even their fault and they dealt with me as if it were. Very impressed.
| Item Package Dimensions L x W x H | 50 x 10.5 x 7 inches |
|---|---|
| Package Weight | 17.62 Kilograms |
| Brand Name | GoSports |
| Warranty Description | All claims must be directed to the P&P IMPORTS, LLC retail dealer from whom the merchandise was originally purchased, along with original delivery receipt., P&P IMPORTS, LLC warrants its Products to be free from defects in material and workmanship for a period of six (6) months from date of delivery to the consumer. Please keep your original delivery receipt, as it will be required for any warranty claim. This warranty is not transferable and does not apply to merchandise purchased "as is" (i.e. floor samples or clearance center items). This warranty does not apply to P&P IMPORTS, LLC goods purchased from a non-authorized P&P IMPORTS, LLC dealer or reseller. Please follow all instructions regarding your Product, as failure to do so will void this warranty. |
| Model Name | Practice Nets |
| Color | red |
| Material | Nylon |
| Suggested Users | unisex-adult |
| Manufacturer | P&P Imports LLC |
| Part Number | NET-20x10 |
| Style | 20 ftx10 ft Barrier Net |
| Included Components | (1) Barrier Net, (4) Stakes, (1) Frame, (4) Sandbags |
| Size | 20 ft x 10 ft |
| Sport Type | Basketball |
